Why Your Business Needs An Online Presence Back

By ismartpage     December 07, 2017    1,924

You need an online presence to boost your business.Having a website and social media profile can help your business establish an online presence.

Here are the reasons why your business needs one and how they can help:

1. Awareness and accessibility to potential customers – Having a website or a social media profile can let potential customers know the products or services your business offers, location, email and other information about your business.It can also be accessible to anyone provided that they have a gadget and an internet connection.The estimated internet users in the Philippines alone is about 60 million or 58% of the total population.


2. Reach more potential customers all over the world – It can reach potential customers all over the world rather than just the local ones that know of your brick-and-mortar store / establishment. As of June 2017, 51% of the world's population or estimated 3.8 billion people is on internet.


3. Build relationships with customers - It can help you build relationships with customers or potential customers with your email or social media profile.Potential customers can email your company or directly message your social media profile for inquiries about your products or services.It can help you build relationships with potential customers by responding to their inquiry.Customers can leave their feedback in your company's social media page.If the customer had a problem with the product like if it is damaged or defective,you can message them if they're going to receive a refund or replacement of the product instead.If they have experienced bad service , you can message them if they will be given a discount or voucher for compensation.In this way,you can keep your customers.


4. Enhance your credibility – It enhances your credibility because most consumers would want to know about the company first before transacting with them.Like knowing the company’s products and services, history, location, staff and other information provided in the website or social media profile.This gives them a peace of mind that the company their going to transact with can be trusted. 


5. Increase your sales – Potential customers who have visited your website or social media profile and liked the products or services they have seen or those that have inquired and with the information they got from the response liked the products or services will eventually buy the product or avail of the services.

Feel free to contact us for more information on how we can set up a website for you.